Residential Care Home Mock inspection based on the New Single Assessment Framework is being rolled out across the country!

Total Care Advisory can assist in preparing your service for your next inspection.

A mock Care Quality Commission (CQC) inspection is a simulated evaluation designed to assess and improve the quality of care within a care setting.

The purpose of this exercise is to replicate the conditions and process of an actual CQC inspection, providing an opportunity for organisations to identify strengths, weaknesses, and areas for improvement in their services.

The process involves an experienced consultant who follows a structured and comprehensive inspection framework in-line with the new CQC single assessment (2024).

This framework is based on CQC standards and criteria that cover various aspects of care, including safety, effectiveness, responsiveness, and leadership.

The inspection takes place over two days, where the consultant will be on site at the service to gather information, feedback, and evidence.

The consultant will do this by:

Observing staff and service areas
Speaking to staff, service users, family members & carers
Look at any relevant documentation
Provide feedback
Create an in-depth report on their findings including ratings and an action plan with all recommendations
The consultant will use the information gathered to determine a score based on the CQC Evidence Categories to determine the appropriate rating for the service.

Where the service has been rated less than Good, Total Care Advisory can support with monthly support visits. During these visits, the consultant will look at the areas included in the action plan and the progress made, provide mentorship and support to complete the actions. Please note this is a separate costed service to the mock inspection.

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